Effective October 29, 2026
Terms of Use
Rules for using the Erkinza website and apps.
Operator and scope
Erkinza is operated by MAKHMUDOV RAVSHAN DJAMSHEDOVICH. Contact us by telephone at +1 717 779 9777 or email [email protected]. Please do not send payment-card details, passwords, or identity documents in a support request. Effective date: October 29, 2026. These terms apply to the Erkinza website and mobile apps. By creating an account or using the service, you agree to these terms. The Public Offer and the order details also apply to purchases.
Accounts
Provide accurate information, keep credentials private and use only accounts you are authorized to access. You must have the legal capacity to enter a transaction or have appropriate authorization from your organization. Notify support of suspected account misuse.
Marketplace and catalog
Erkinza provides a parts reference catalog and marketplace. A catalog result does not necessarily mean an item is in stock or available to buy through Erkinza. The seller shown on a purchasable listing is responsible for its description, condition, stock, lawful sale and fulfillment. Erkinza is the platform operator unless a listing expressly identifies it as the seller. No affiliation with a vehicle manufacturer is implied by displaying a part number or compatibility reference.
Fitment and AI
VIN search, alternative part numbers, supplier data and AI identification are aids to finding parts. Verify manufacturer specifications, vehicle configuration, part numbers and actual compatibility before ordering or installing. Use a qualified professional where appropriate. Do not use an AI answer as a substitute for a vehicle service manual or safety instruction. Statutory rights and a seller’s responsibility for accurate descriptions remain unaffected.
Acceptable use
Do not post unlawful, stolen, counterfeit, misleading or infringing products or content; impersonate others; access accounts without permission; attack or overload the service; bypass access controls; or collect other users’ personal information without authority. Sellers may upload only material they have the right to use.
User content and supplier material
You retain rights in content you submit and grant Erkinza the permission needed to host and display it for the service, including listing and order fulfillment. Do not upload identity documents or unrelated sensitive information to AI or public listings. Supplier catalog content and third-party trademarks remain the property of their respective owners. A listing does not grant a right to copy, redistribute or commercially reuse supplier material. Report disputed content through support with identifying details and the basis for your request.
Orders, payments and returns
The Public Offer and the information shown before payment govern purchases, including the seller, item, price, condition, quantity, delivery/pickup and any disclosed return or warranty terms. Stripe handles physical-goods payments. An abandoned payment is not a paid order. Contact support and the seller promptly about an error, damaged goods, non-delivery or a return. Nothing in these terms removes mandatory cancellation, refund, warranty or consumer rights.
Availability and account restrictions
We may update or temporarily interrupt the service for maintenance or security and may restrict accounts that violate these terms. Where appropriate we will explain the restriction and provide a support channel. Existing order obligations and mandatory rights are not cancelled by a service interruption or account restriction.
Responsibility and disputes
Each party remains responsible for its own conduct and obligations under applicable law. We do not guarantee that every external catalog entry or AI response is complete or current. These terms do not exclude liability or rights that cannot lawfully be excluded. Contact support first to help resolve a dispute; you retain access to any court, regulator or dispute process available under applicable law. We do not impose mandatory arbitration through these terms.
Changes and contact
The date on this page identifies the current terms. Changes apply prospectively; order-specific terms recorded at purchase continue to apply to that order unless otherwise agreed or required by law. Questions and complaints can be directed to the operator using the contact information above.