Effective October 29, 2026
Delete Your Account
Remove your Erkinza account and associated data.
Delete inside Erkinza
Sign in to the Erkinza app or website, open Profile, select Delete account, and confirm. The account-deletion action is permanent. You do not need to contact support to use this in-app option.
What is removed
The active database deletion removes your profile, sign-in sessions, registered notification tokens, saved vehicles, favorites, saved AI chats, notifications, seller applications and your buyer orders/reviews. A seller’s store is deactivated and its products are removed. Seller accounts with open store orders must finish or cancel those orders first.
What may remain elsewhere
Backups and transaction records independently held by sellers, banks, Stripe or other providers may remain under their own retention requirements and applicable law. Deleting Erkinza does not itself delete your Erkinza account.
Need help?
Erkinza is operated by MAKHMUDOV RAVSHAN DJAMSHEDOVICH. Contact us by telephone at +1 717 779 9777 or email [email protected]. Please do not send payment-card details, passwords, or identity documents in a support request. If you cannot sign in, contact us to request account deletion. We may ask for information needed to verify account ownership; do not send identity documents or passwords unless a secure, appropriate process has been specifically arranged.