Effective October 29, 2026
Public Offer — Purchase Terms
Conditions for orders of physical truck parts.
Parties and scope
Erkinza is operated by MAKHMUDOV RAVSHAN DJAMSHEDOVICH. Contact us by telephone at +1 717 779 9777 or email [email protected]. Please do not send payment-card details, passwords, or identity documents in a support request. Effective date: October 29, 2026. These purchase terms describe how customers place orders through Erkinza. The seller identified on the product and order is the seller of the goods. Erkinza facilitates the transaction unless it is expressly identified as that seller. A catalog-only reference entry is not an offer to sell that item.
Information before purchase
Review the item and part number, condition, manufacturer where known, quantity, unit price, total, identified seller, delivery or pickup method, address/location, and any separately disclosed taxes, charges, return restrictions or warranty. Only charges disclosed and accepted during checkout may be charged. Do not place an order if essential details are missing; contact the seller or support first.
Placing an order and acceptance
Submitting checkout is your request to buy the displayed goods under the recorded order terms. An order number or payment authorization alone does not guarantee stock or seller acceptance. A sale is confirmed when the seller confirms the order and payment is verified, or as otherwise expressly stated in the order confirmation. If the seller cannot fulfill an order, the customer must be informed and any captured payment for unfulfilled goods must be refunded as required by applicable law.
Payments
Payments for physical goods are processed through Stripe using the methods available at checkout. A payment is successful only when verified by the payment processor and Erkinza’s server. Returning from a payment page without paying does not complete payment; unpaid items can remain in the cart. Do not submit duplicate payments if the status is uncertain—check Orders or contact support.
Delivery and pickup
Choose an available delivery or pickup option before placing the order and provide accurate contact/address information. The order’s disclosed shipment or pickup timing applies. If a promised shipment cannot be met, the seller must provide the delay/cancellation choices and refunds required by applicable law. For US mail/internet orders, where no shipment time was stated, applicable federal shipment rules generally use a 30-day period; the seller must obtain required consent to a delay or cancel and refund. A delivery estimate is not a statement that all catalog items are stocked locally.
Inspection, cancellations and returns
Check the received part, quantity, condition and packaging and report damage, incorrect goods or missing items promptly with the order number and relevant photos. Contact support and the seller to arrange cancellation or return instructions before sending goods back. Any seller-specific return window, restocking charge or exclusion must have been disclosed before purchase and must comply with applicable law. Where no additional return policy was disclosed, these terms do not create a blanket no-return rule or remove remedies for defective, misdescribed or undelivered goods.
Refunds and warranties
Required refunds must be made to the original payment method where possible, within the period required by law; bank processing can take additional time. A refund for seller cancellation or non-delivery must include the amounts required by applicable law. Manufacturer or seller warranties apply only as actually provided with the item and are additional to any mandatory rights. Do not install or modify a disputed part before obtaining instructions if doing so would affect inspection or a permitted return.
Records and customer support
Keep your order confirmation and payment receipt. Order status is available under Orders. Contact the operator with the order number to request assistance or identify the responsible seller. These terms do not limit mandatory consumer rights or any remedies available under applicable law.