Effective October 29, 2026
Support
Help with your Erkinza account, parts and orders.
Contact Erkinza
Erkinza is operated by MAKHMUDOV RAVSHAN DJAMSHEDOVICH. Contact us by telephone at +1 717 779 9777 or email [email protected]. Please do not send payment-card details, passwords, or identity documents in a support request.
Orders and payments
Have your order number and seller name ready. Include a short description of the problem and relevant product photos when appropriate. Never send a full payment-card number, security code, password or one-time login code. Payment success is confirmed in Orders after server verification; an unpaid checkout can be retried from the cart.
Catalog and compatibility
For a catalog question, provide the part number and manufacturer. Provide a VIN only when needed to check the requested vehicle. Verify compatibility with the seller and manufacturer information before installation.
Returns or delivery problems
Contact us and the seller shown on the order for damaged/incorrect goods, non-delivery, cancellation or return instructions. Your order terms and mandatory consumer rights apply.
Account and privacy requests
You can edit profile information and use Profile → Delete account. Read the Privacy Policy and account-deletion instructions for more details. Contact the operator to ask about access, correction, deletion, a disputed listing or intellectual-property concerns.